NHTSA Complaint #10598757 — 2008 MITSUBISHI OUTLANDER

WHILE PARKED AND TURNED OFF(FOR 15 MINUTES), THE PASSENGER SIDE SEAT(HEATED SEAT) CAUGHT FIRE. THE FIRE WAS DISCOVERED QUICKLY AND EXTINGUISHED BEFORE SIGNIFICANT DAMAGE TOOK PLACE. I FILED A COMPLAINT WITH MITSUBISHI WHO DIRECTED ME TO THE LOCAL MITSUBISHI DEALER FOR A DIAGNOSTIC. THE MITSUBISHI(KERRY MITSUBISHI) DEALER WOULD NOT SHARE THE RESULTS WITH ME BUT CONTACTED MITSUBISHI. THE "MANAGEMENT TEAM" AT MITSUBISHI REJECTED ANY RESPONSIBILITY SAYING THAT THE FIRE CAME FROM AN EXTERNAL SOURCE. I HAD ONLY REQUESTED THAT THEY REPLACE THE FAULTY EQUIPMENT IN SPITE OF THE FACT THAT THIS SITUATION COULD HAVE BEEN MUCH, MUCH WORSE. *TR