NHTSA Complaint #10598242 — 2007 DODGE RAM 1500

ARRIVED AT WORK AND PARKED VEHICLE A LITTLE AFTER 6:00AM. WENT ON MY BUS RUN AND AT ABOUT 7:45AM I RECEIVED A CALL TO RETURN TO THE TRANSPORTATION CENTER. WHEN I ARRIVED THE FIRE DEPARTMENT WAS THERE ALONG WITH THE SHERIFFS, THAT'S WHEN I SAW MY TRUCK. AT THIS POINT THE FIRE WAS OUT AND MY TRUCKS ENGINE DEPARTMENT WAS TOTALLY GONE. THE ONLY THING THAT WAS LEFT WAS THE BLOCK. I INFORMED MY INSURANCE COMPANY WHO WAS VERY QUICK AND WHOM I WAS VERY PLEASED WITH. I ALSO MADE SEVERAL CALLS TO CHRYSLER CORP., TALKED TO SEVERAL PEOPLE WHO ALWAYS TOLD ME THEY WERE TAKING NOTES AND WOULD CALL ME BACK THE NEXT DAY OR SO AND NEVER HEARD FROM THEM. TODAY I TALKED TO SOMEONE IN THE LEGAL DEPT. AND WAS TOLD THAT MY TRUCK WAS OUT OF WARRANTY AND THEY WERE NOT LIABLE FOR ANYTHING. I AM VERY GLAD IT WAS NOT PARKED IN MY GARAGE AT THE TIME OF THE FIRE OR THAT I WAS DRIVING IT. I AM IN THE MARKET FOR ANOTHER TRUCK BUT HAVE DOUBTS ABOUT ANOTHER DODGE. I WAS LOOKING FOR A LITTLE REASSURANCE FROM CHRYSLER BUT AS YOU CAN SEE I RECEIVED VERY LITTLE TO NONE. *JS