NHTSA Complaint #10597864 — 2005 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10597864
Vehicle	2005 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	June 12, 2014
Date Filed	June 12, 2014
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE SUBFRAME IN MY VEHICLE IS RUSTED OUT. CHRYSLER ACKNOWLEDGED THIS ISSUE DUE TO POSSIBLE SUBFRAME FAILURE THAT COULD CAUSE A CATASTROPHIC FAILURE WHICH COULD LEAD TO AN ACCIDENT. EXTENDED WARRANTY WAS ISSUED FOR 2004 AND 2005 MODELS OF MY VEHICLE AND THOSE WERE REPAIRED. I HAVE THE EXACT DAMAGE LISTED IN THE ACKNOWLEDGEMENT THAT CAME OUT IN 2010. HOWEVER I AM TOLD THAT BECAUSE MY VEHICLE WAS BUILT IN OCTOBER 2005 I AM NOT COVERED. I MEET ALL THE CRITERIA LISTED IN THE ACKNOWLEDGEMENT FOR A REPLACEMENT. NO WHERE IN THE LETTER DOES IT STATE WHAT MONTH YOUR VEHICLE WAS BUILT IN TO BE COVERED BY THE WARRANTY. THE FIX FOR THIS ISSUE IS COSTLY TO THE CONSUMER. I HAVE MADE SEVERAL CALLS AND SENT SEVERAL EMAILS TO CHRYSLER IN REGARDS TO THIS MATTER AND HAVE BRUSHED ASIDE WITH BASICALLY "SORRY ABOUT YOUR LUCK". *TR

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