NHTSA Complaint #10597513 — 2004 CHEVROLET SILVERADO 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10597513
Vehicle	2004 CHEVROLET SILVERADO 1500
Component	ELECTRICAL SYSTEM
Date of Incident	April 11, 2010
Date Filed	June 10, 2014
Mileage	39,958 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE TRUCK'S INSTRUMENT PANEL FAILED. WITH THE EXCEPTION OF THE SPEEDOMETER, ALL THE GAUGES FAILED TO SHOW ACCURATE READINGS. THE ISSUE BEGAN AS A SPORADIC CONDITION. THE PANEL WOULD WORK SOME DAYS AND THEN NOT WORK ON OTHERS. IN ADDITION, WE EXPERIENCED THE SITUATION WHERE THE ENTIRE PANEL, INCLUDING ALL DASH LIGHTING AND DIGITAL DISPLAYS HAVE GONE OUT FOR DAYS AT A TIME. AS OF DECEMBER 2013, THE MAIN GAUGES ARE COMPLETELY INOPERABLE. WE ONLY HAVE THE WORKING SPEEDOMETER, NO OTHER GAUGES. WE PURCHASED THIS TRUCK NEW AND KEPT IT WELL MAINTAINED. THIS PROBLEM SHOULD NOT OCCUR UNDER NORMAL CONDITIONS. PLEASE RESEARCH AND ADVISE. *TR

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