NHTSA Complaint #10596928 — 2005 CHEVROLET AVEO

WHILE I AM DRIVING I OFTEN SMELL BURNING PLASTIC I COULD NOT TELL WHERE IT WAS COMING FROM. I CALLED GM AND THE REPRESENTATIVE TOLD ME THAT IT WAS COMING FROM MY DASH BEHIND MY STEERING WHEEL. I ALSO HAVE NOTICED THAT AFTER I HAVE DRIVEN ANYWHERE MY KEY, AFTER I HAVE TAKEN IT OUT OF THE IGNITION, IS REALLY HOT. THE LONGER I DRIVE THE HOTTER MY KEY BECOMES. WHEN I CALLED GM ABOUT THIS PROBLEM THE REPRESENTATIVE TOLD ME THAT SHE CAN NOT TELL MY WHY MY KEY GOT HOT. WHEN I ASKED HER ABOUT THE RECALL ON MY CAR THAT I HAD SEEN ON THE NEWS SHE TOLD ME THAT IT IS NOT AN OFFICIAL RECALL AND SHE CAN NOT DO ANYTHING ABOUT IT. THEY ALSO INFORMED ME THAT I CAN TAKE IT INTO A DEALERSHIP TO GET IT LOOKED AT BUT IT WOULD HAVE TO BE OUT OF POCKET. I HAVE TALKED TO GM MULTIPLE TIMES AND THEY HAVE TOLD ME ONLY THAT THE RECALL WOULD BE VIN SPECIFIC, I DON'T UNDERSTAND HOW IT IS VIN SPECIFIC IF I AM TELLING THEM THAT MY CAR IS NOT RIGHT. I REALLY WOULD JUST LIKE MY CAR LOOKED AT FOR THE PARTS THAT ARE SUPPOSED TO BE RECALLED BEFORE SOMETHING BAD HAPPENS TO ME OR MY PASSENGERS. I ALSO BELIEVE THAT SINCE THIS IS A KNOWN ISSUE I SHOULD NOT HAVE TO TAKE IT TO A DEALERSHIP TO GET LOOKED AT AND PAY HUNDREDS OF DOLLARS OUT OF MY POCKET. *TR