NHTSA Complaint #10596869 — 2004 VOLVO S80

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10596869
Vehicle	2004 VOLVO S80
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2013
Date Filed	June 7, 2014
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THIS MODEL VOLVO USES A SWITCHBLADE KEY, AND DUE TO A DEFECT IN THE KEY, IT DOES NOT LOCK IN THE EXTENDED POSITION WHEN THE KEY IS OPENED. THE LARGE PLASTIC KEY HANDLE DANGLES DOWN BELOW THE IGNITION WHEN DRIVING. ON MORE THAN ONE OCCASION, THE DRIVER'S KNEE BUMPED THE KEY FOB AND TURNED OFF THE CAR WHILE IN MOTION. THIS HAS HAPPENED ON THE HIGHWAY AS WELL AS LOCAL ROAD. BOTH KEYS THAT WERE PROVIDED WITH THE CAR ARE AFFECTED THE SAME WAY. THIS IS EXCEEDINGLY DANGEROUS IN WHAT IS OTHERWISE A VERY SAFE CAR. *TR

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