NHTSA Complaint #10596861 — 2004 CHEVROLET SILVERADO 1500

ANTI-FREEZE ALWAYS LOW, BUT NO SIGNS OF LEAKAGE. DUE TO BAD HEADS ON VEHICLE CAUSING COOLANT TO ENTER THE ENGINE CAUSING SLUG DAMAGE, WHICH DESTROYED THE VALVES. THIS IS NOT A WEAR AND TEAR PROBLEM. THIS IS A MANUFACTURER ISSUE THAT THEY NEED TO TAKE CARE OF. GM KNEW THAT THEIR MANUFACTURER OF THE HEADS KNEW IT WAS AN ISSUE AND POSTED A BULLETIN, BUT REFUSES TO FIX THE ISSUE AND RESULTING IN US TAKING IT TO A DEALERSHIP TO FIND OUT THE ENGINE NEEDS TO BE REPLACED. CONTACTED GM, ON JUNE 7, 2014 AFTER GETTING THE CAR BACK FROM THE DEALERSHIP, TO HELP WITH THE REPLACEMENT COSTS AND GOT NO HELP WHATSOEVER DUE TO AGE OF VEHICLE WITH LESS THAN 100,000 MILES. I EVEN ASKED IF THEY WOULD PAY FOR THE ENGINE IF I PAID FOR THE LABOR TO HAVE IT INSTALLED. THEY REFUSED. PLEASE GM OWN UP TO YOUR RESPONSIBILITIES, STAND BY YOUR PRODUCT, AND FIX THE ISSUES AT HAND. *TR