NHTSA Complaint #10596815 — 2012 BUICK ENCLAVE POWER TRAIN

Complaint Details

ODI Number	10596815
Vehicle	2012 BUICK ENCLAVE
Component	POWER TRAIN
Date of Incident	June 6, 2014
Date Filed	June 7, 2014
Mileage	15,990 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

I STOPPED AT A RED LIGHT ON A HILL AND WHEN I TOOK MY FOOT OFF THE BRAKE THE VEHICLE STARTED TO ROLL BACKWARDS.IT WOULD ROLL BACKWARD WHEN IT WAS IN DRIVE. I ALMOST HIT THE CAR BEHIND ME. THEN I WENT OUT OF TOWN AND TESTED IT ON OTHER HILLS AND IT DID THE SAME THING. WHEN I WAS GOING DOWNHILLI STOPPED AND I PUT IT IN REVERSE AND IT ROLLED FORWARD. WHEN I WAS GOING UPHILL IN DRIVE AND STOPPED AND TOOK MY FOOT OFF THE BRAKE IT WOULD ROLL BACKWARD UNTIL I PUT MY FOOT ON THE BRAKE AND AS SOON AS I CAME TO A STOP AND TOOK MY FOOT OFF THE BRAKE IN WOULD ROLL BACKWARDS AGAIN. IT WOULD HAVE ROLLED TO THE BOTTOM OF THE HILL. THIS COULD BE VERY DANGEROUS. *TR

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