NHTSA Complaint #10596771 — 2013 DODGE AVENGER

THE FIRST TIME I WAS COMING DOWN HWY 17 FROM WILMINGTON WHEN THE RIGHT FRONT TIE EXPLODED AND ALSO MESSED UP THE RIM. TOTAL COST TP ME 578.00. THE SECOND TIME I WAS COMING FROM MURRELL INLET, SC AND THE SAME TIRE BLEW OUT AGAIN. TOTAL COST 134.00. I HAD TOOK MY CAR IN TO GET THE SECOND TIRE FIXED AND TOLD THE SERVICE ADVISOR THAT THE FRONT END HAD A POPPING NOISE AND TO HAVE SOMEONE DRIVE THE CAR TO SEE WHAT WAS GOING ON. I PICKED THE CAR UP ON 6/3/2014 AND ASKED IF ANYONE HAD DROVE IT FOR THE NOISE. COME TO FIND OUT NOBODY TEST DROVE IT AFTER IT SAT OUT AT ADDYS FOR 7 DAYS. THE WHOLE FRONT RACK NEEDS TO BE REPLACED.IT NOW BEEN 10 DAYS AND MY CAR IS STILL AT ADDYS WAITING ON PARTS. LOOKS LIKE TO ME SOMEONE SHOULD HAVE FOUND THIS PROBLEM WHILE IT WAS SITTING AT ADDYS FOR 7 DAYS. SERVICE MGR WAS A REAL [XXX] AND WAS YELLING IN MY SISTER FACE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR