NHTSA Complaint #10596520 — 2013 DODGE CHARGER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10596520 |
| Vehicle | 2013 DODGE CHARGER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,330 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
HAVING MULTIPLE PROBLEMS WITH MY CHARGER WHICH ONLY HAS 7300 MILES ON IT. LIKE OTHERS HAVE MENTIONED, WHEN AT A COMPLETE STOP, THE CAR WILL JUMP FORWARD. FEELS LIKE TRANSMISSION SHIFTING LATE. THEN WHEN DRIVING AND GETTING UP TO SPEED, THE RPMS WILL JUMP UP BUT THE CAR DOES NOT SPEED UP. THE LAST TIME THE RPMS INCREASED, I QUICKLY TOOK MY FOOT OFF THE GAS PEDAL, AND THE RPMS CONTINUED TO RISE TO 5K. BOTH ISSUES HAPPEN SPORADICALLY. HAVE TAKEN TO DEALER 2X. FIRST TIME THEY HAD FOR 2 DAYS, REPROGRAMMED THE TRANSMISSION AND SAID THEY FIXED IT. I TOOK IT HOME OVER THE WEEKEND AND BOTH ISSUES STILL HAPPENED. TOOK CAR BACK IN ON MONDAY AND THIS TIME THEY HAD IT FOR 4 DAYS AND GAVE ME A RENTAL CAR. TODAY I WAS TOLD THAT CHRYSLER IS AWARE OF THE PROBLEM (VALVE BODY SEPARATE PLATE PART) AND IS WORKING ON A FIX. THE PART/FIX WAS SUPPOSED TO BE AVAILABLE AT END OF MAY/EARLY JUNE, BUT SINCE IT'S ALREADY 6/5, OBVIOUSLY THAT DATE WAS NOT AN ACCURATE TIME FRAME. (STAR CASE NO. S1421000013 DATE 4/9/14) THE DEALERSHIP STATES THEY CANNOT DO ANYTHING TO FIX THIS UNTIL THE PART IS AVAILABLE. THEY COULD NOT LET ME KEEP THE RENTAL CAR (WARRANTY COVERAGE TIME MAX OUT), AND GAVE ME BACK MY CHARGER TO DRIVE UNTIL THEY CAN FIX IT. I WORRY ABOUT THE PROBLEMS AND WHAT ELSE COULD GO WRONG, OR IF THE RPMS WILL CAUSE PROBLEMS WITH MY SPEED, CAUSE A WRECK, OR JUST CAUSE FURTHER DAMAGE TO THE TRANS/ENGINE. NOT A HAPPY NEW CAR OWNER. *TR
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