NHTSA Complaint #10596486 — 2001 FORD EXPEDITION

THIS HAS BECOME A SERIOUS ISSUE. GRANTED WE BOUGHT THE EXPEDITION USED 3 YEARS AGO, BUT HAVING THE PLUGS BLOW OUT 4 TIMES (4 DIFFERENT PLUGS) AND NOW HAVING TO GET INTO THE HEAD TO FIX THE FIRST ONE THAT THE SHOP REPLACED WITH A HELIX-COIL....THE HELIX-COIL ACTUALLY SHATTERED! SENDING BITS OF IT INTO OUR ENGINE. THE SHOP WANTED 2300.00 TO FIX IT THIS TIME. SERIOUSLY? WITH ALL OF THE MILES ON IT NOW IT IS JUST BARELY THE APPRAISAL VALUE OF THE TRUCK'S WORTH. WE HAVE SEEN MANY REPORTS OF THIS HAPPENING TO OUR TYPE OF ENGINE. WHEN YOU HAVE AN ALUMINUM HEAD AND ONLY 3 THREADS PER SPARK PLUG...IT JUST DOESN'T WORK. THANKFULLY WE HAVE NEVER CAUGHT FIRE DUE TO THE ISSUE AND HAVE BEEN LUCKY ENOUGH TO GET IT TO A SHOP. BUT AT THE SAME TIME WE HAVE HAD TO BORROW MONEY OR USE MONEY THAT NEEDED TO GO TO OTHER BILLS TO PAY FOR IT. FORD NEEDS TO FIX THIS! WHEN YOU PAY MORE FOR REPAIRS THEN THE ACTUAL VALUE OF THE VEHICLE....THERE IS SOMETHING SERIOUSLY WRONG! *TR