NHTSA Complaint #10596420 — 2006 HONDA RIDGELINE

WE PURCHASED OUR 2006 RIDGELINE BACK IN 2009 WITH APPROX 46K MILES ON IT. AT THAT TIME, WE PURCHASED THE HAC (HONDA AUTO CARE) WARR & CONT TO DRIVE FOR YRS WITH LIMITED PROBLEMS CONCERNING THE VEH. AROUND 82K ON THE RIDGELINE (2 YRS AGO), I HAD A PROBLEM WITH THE VEHICLE THAT PROMPTED ME TO TAKE THE VEHICLE INTO THE DEALER. THEY ADVISED ME THAT IT WOULD BE COV UNDER THE WARRANTY, BUT THE WARRANTY WAS EXP IN 2 WEEKS (2 WEEKS, BUT WHAT ABOUT THE 7 YRS AND 100K)?. I INQUIRED ON THE TERMS & EXPLAINED THAT WAS NOT HOW IT WAS POSITIONED TO ME. ROUGHLY 2100.00 FOR A LITTLE OVER 2 1/2 YRS IS NOT WHAT I THOUGHT I WAS BUYING. KNOWING THAT THE WARRANTY WAS EXPIRING, I IMMEDIATELY SCHEDULED AN APPT FOR THE FOLLOWING WEEKEND TO HAVE THEM REVIEW THE ENTIRE VEHICLE TOP TO BOTTOM (NOTHING DISCOVERED AT THAT TIME). WHERE THE PROBLEM CREATES: LAST WKD, HIT 101K & THE CHECK ENGINE LIGHT APPEARS W/ THE VTM-4 LIGHT. I KNOW THERE ARE USUAL CODES FOR REG MAINT, BUT SEEING HOW I HAVE HAD VEHICLES TRIGGER LIGHTS AT 100K FOR REGULAR SERVICING THAT WAS OUTSIDE OF THE MANUAL, I THEN CONTACTED MY SERVICE CTR TO INQUIRE. HE REVIEWED THE 105K SERVICE WITH ME & STARTED HE WOULD GET BACK TO ME ON ANY CODES. LATER THAT DAY I RECEIVED A CALL STATING THAT THE #4 CYLINDER WAS MISFIRING & THE PLUG ON #4 WAS CAKED WITH BAKED ON OIL. HE RECOMMENDED CHANGING THE PLUGS FIRST BEFORE GOING INTO THE REST OF THE 105K SERVICE. 2 DAYS LATER, THE CHK ENGINE LIGHT STARTS BLINKING & VTM-4 LIGHT IS ON AGAIN. HE LATER CALLS ME TO STATE THE HEAD MAY HAVE A CRACK & EXPLAINS POSS DAMAGE OR STALL. WHAT IF IT STALLS ON THE FREEWAY? WHAT IF THE CAT CLOGS (ANOTHER 600 BY THE WAY) AND MY CAR JUST STOPS WHILE DRIVING THOUGH A INTERSECTION? I READ SEVERAL COMPLAINTS ABOUT THIS HAPPENING & AM SHOCKED HONDA DOESN'T RESPOND TO ANY. I CANT PAY 3K - CALLED DEALER & OPENED CASE WITH HONDA MAIN CSR# 800-999-1009-NO RESPONSE. *TR