NHTSA Complaint #10596307 — 2004 VOLVO S60 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10596307
Vehicle	2004 VOLVO S60
Component	ELECTRICAL SYSTEM
Date of Incident	May 19, 2014
Date Filed	June 5, 2014
Mileage	160,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

CAR WAS IN PARK AND RUNNING WHEN ELECTRICAL WIRES TO THE WINDSHIELD WIPERS CAUGHT FIRE. THE BUNDLE OF WIRES ARE HOUSED IN A RUBBER TUBE. MY UNDERSTANDING IS RUBBER IS QUITE FIRE-RESISTANT. THERE HAVE BEEN 5 RECALLS ON THIS MODEL, TWO WHICH WERE RELATED TO ELECTRICAL FIRES. NEITHER APPLIED TO THIS PARTICULAR CAR FIRE. LOCAL VOLVO DEALERSHIP WANTS NOTHING TO DO WITH THE SITUATION; THEY SEND US TO CORPORATE CUSTOMER SERVICE AND THEY, IN TURN SEND US BACK TO THE LOCAL DEALERSHIP . SERVICE MANAGER SAID HE WAS NOT A KNOWLEDGEABLE FIRE INSPECTOR AND SUGGESTED THAT WE HIRE AN EXPERT IN THAT FIELD. *TR

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