NHTSA Complaint #10596288 — 2013 LINCOLN MKZ

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10596288
Vehicle	2013 LINCOLN MKZ
Component	STEERING
Date of Incident	June 4, 2014
Date Filed	June 5, 2014
Mileage	7,071 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

INCIDENT OCCURRED AFTER TURNING RIGHT FROM A FULL STOP AT A STOP LIGHT ONTO CURVY ROAD WITH MODERATE DOWNHILL SLOPE AND CONSTRUCTION BARRICADES ON THE PASSENGER SIDE. TRAFFIC WAS APPROACHING IN OPPOSITE LANE. ROAD WAS CURVING TO THE RIGHT. FRONT COLLISION AVOIDANCE AUDIBLE ALARM AND FLASHING RED LIGHT ACTIVATED. AT THE SAME TIME, ANOTHER ALARM SOUNDED AND A WARNING SCREEN CAME THE DASHBOARD INDICATING THAT THERE WAS A MALFUNCTION IN THE POWER ASSIST STEERING. THE STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN, AND THE CAR BEGAN TO VEER INTO ONCOMING TRAFFIC. ONLY WITH GREAT EFFORT WAS I ABLE TO PULL THE CAR TO THE RIGHT AND BACK INTO MY OWN LANE TO AVOID A HEAD ON COLLISION. CAR IS NOT DRIVABLE AND IS BEING TOWED THIS MORNING. *TR

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