NHTSA Complaint #10596139 — 2012 NISSAN VERSA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10596139 |
| Vehicle | 2012 NISSAN VERSA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 81,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
NISSAN VERSA 2012. THIS IS MY SECOND CVT TRANSMISSION REPLACEMENT. I RECEIVED THE FIRST TRANSMISSION REPLACEMENT IN DECEMBER 2013 AND IT HAS BROKEN AGAIN IN MAY 2014. THE VEHICLE GOT STUCK IN GEAR AND WOULD NOT SHIFT. IT ACCELERATED AND DECELERATED WITHOUT MY FOOT ON THE GAS PEDAL. THE VEHICLE MADE FRONT END NOISES AND POPS LIKE IT WAS GOING TO FALL APART. IT'S VERY UNSAFE TO DRIVE. THE AIRBAG AND CHECK ENGINE LIGHTS CAME ON. I TOOK MY CAR TO THE DEALER AND GOT THE RUN AROUND. DON' T KNOW WHAT CAUSED THE PROBLEMS AND NEED MORE TIME TO RUN TEST. THE SECOND TRANSMISSION IS UNDER WARRANTY AND THE DEALER GAVE ME EVERY EXCUSE TO NOT FIX MY CAR. I WAS TOLD, BY THE DEALER, AFTER SEVEN DAYS OF WAITING ON REPAIRS, THAT THEY (DEALER) WERE WAITING FOR A RESPONSE FROM NISSAN HEADQUARTERS TO RUN TEST. FIX MY VEHICLE AND RUN ALL THE TEST YOU WANT BUT NOT AT MY SACRIFICE. THE DEALER SAID THAT THEY COULD NOT HELP ME WITH A RENTAL UNTIL NISSAN GAVE THE DEALER AN ANSWER AS FAR AS WHAT TEST TO RUN AND IF TO REPAIR THE VEHICLE, WHICH IS UNDER WARRANTY. THE DEALER JUST SAID, SORRY BUT WE CAN'T DO ANYTHING. IT WASN'T UNTIL NINE DAYS LATER THAT THE DEALER GAVE ME A RENTAL CAR, ONLY, AFTER MY DAD LIT THE FIRE. I WAS INCONVENIENCED GETTING OFF WORK, VERY LATE HOURS, WITH NO TRANSPORTATION. I INFORMED THE DEALER ABOUT MY LATE NIGHT DANGEROUS EXPERIENCES. IT SHOULD NOT TAKE, LET'S SEE, I'M ON DAY TWELVE AS OF THIS COMPLAINT TO FIX A WARRANTY PROBLEM. THESE CVT TRANSMISSIONS HAVE BEEN A LONG, ONGOING PROBLEM WITH NISSAN. THIS IS A NIGHTMARE FOR ALL NISSAN OWNERS AND NISSAN SHOULD BE HELD ACCOUNTABLE FOR KNOWING ABOUT THESE ISSUES AND IGNORING THEIR ISSUES. NISSAN PUTS THE BLAME ON THE CAR OWNERS SO THAT THEY CAN PAY. THIS IS WRONG. VERY DISAPPOINTED IN A REPUTABLE COMPANY. NO LONGER REPUTABLE FOR ME.
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