NHTSA Complaint #10596134 — 2005 CHEVROLET UPLANDER

THE CHECK ENGINE LIGHT CAME ON AND DRIVEABILITY WAS AFFECTED; REDUCED ACCELERATION AND REDUCED GAS MILEAGE, CODE 0404. OUR TECHNICIAN FOUND THAT THE ELECTRICAL CONTACTS IN THE EGR VALVE HAD FAILED. SINCE GM DOES NOT PRODUCE THE REPLACEMENT PARTS FOR THIS MODEL, A NEWER EGR VALVE, HARNESS AND COMPUTER REPROGRAMMING WAS NECESSARY. THE GM DEALER AND CHEVY CUSTOMER SERVICE REFUSED TO HELP UNDER OUR WARRANTY COVERAGE SINCE WE WERE OUT OF THE EMISSIONS TIME LIMIT. OUR TECH INDICATED THAT GM HAS HAD SERIOUS EGR VALVE FAILURES AND REFUSES TO ACKNOWLEDGE THIS DESIGN DEFECT EXCEPT WITH AN OBSCURE TECH BULLETIN. REPAIRS COST UPWARDS OF 800 DOLLARS.