NHTSA Complaint #10596103 — 2014 TOYOTA COROLLA

MYSELF AND MY SISTER WERE GOING FROM EAST BOSTON TO I93 VIA THE SUMNER TUNNEL ONTO ROUTE 93 TO THE ROCKINGHAM MALL AND I WAS DRIVING 55MPH AT OR AROUND ANDOVER/ NORTH ANDOVER IN THE MIDDLE LANE AND SUDDENLY THE CAR STARTED VEERING TO THE LEFT AND THEN TO THE RIGHT FOR ABOUT 1-2 MINUTES. I HAD BOTH HANDS ON THE WHEEL AND I HAD ABSOLUTELY NO STEERING AT ALL, NO POWER, NO REGULAR, NOTHING! THERE WAS NOTHING I COULD DO AND ALL THE CARS AROUND ME WHERE PASSING ME AND GOING INTO DIFFERENT LANES AND THEY ALL STAYED AS FAR AWAY FROM ME AS POSSIBLE AND THEN ALL OF A SUDDEN IT CAME BACK AS IF NOTHING HAPPENED. I LEASED IT AT ATLANTIC TOYOTA AND I CALLED AND ASKED TO SPEAK WITH THE HEAD OF THE SERVICE DEPT. AND I WAS TOLD EVERYONE HAD GONE HOME FOR MEMORIAL DAY WEEKEND AND CALL BACK TUESDAY MORNING, AND THEN I ASKED TO SPEAK TO THE HEAD OF THE DEALERSHIP AND I GOT NO ANSWER AND I WAS NOT ABLE TO LEAVE A MESSAGE OR ANYTHING, THE ONLY PERSON I SPOKE TO WAS THE RECEPTIONIST AND SHE COULDN'T GIVE ME ANY ANSWERS OR ANYONE TO CALL, SHE WASN'T AT ALL INTERESTED WHEN I TOLD HER MY SISTER AND I COULD HAVE BEEN KILLED, ALL SHE COULD SAY WAS CALL BACK AFTER THE MEMORIAL WEEKEND AND I WAS FURIOUS AND SHE HUNG UP. *TR