NHTSA Complaint #10596072 — 2008 PONTIAC TORRENT

HAVE SENT THIS LETTER TO THE CEO OF GENERAL MOTORS ON 6/3/14. I AM STILL WAITING FOR A REPLY. AS IT IS STATED, IN THIS SITUATION WHERE GAS AND ANTIFREEZE WERE MIXING IN THE ENGINE, DUE TO EITHER A SLOW LEAK OR A GASKET BLEW, THE TORRENT WAS NOT BUILT WITH A SENSOR TO TURN ON THE ENGINE WARNING LIGHT TO NOTIFY THE DRIVER OF A POTENTIAL SERIOUS SITUATION-TOTAL MECHANICAL FAILURE-LEADING TO POTENTIAL FATAL INJURIES WHILE DRIVING-SUCH AS A FIRE, ACCIDENT, OR EVEN DEATH. [XXX] IN REFERENCE TO CLAIM NUMBER [XXX]. I HAVE CALLED AND SPOKEN TO DEAN AT CORPORATE ON 6/3/14 AND THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. 5/30/14, I CALL THE DEALERSHIP FIRST SPOKE TO A FEW PEOPLE AND LEFT MY INFORMATION, I RECEIVED NO PHONE CALL BACK UNTIL I CALLED CORPORATE ON 6/3/14 AND COMPLAINED. I FIND THIS VERY UNPROFESSIONAL ESPECIALLY KNOWING THE SITUATION WHERE LIVES WERE POTENTIAL AT RISK, AND OTHERS STILL ARE. THE MAJOR CONCERN WITH MY VEHICLE IS THAT OUT OF NOWHERE WITHOUT WARNING THE ENGINE FAILED. ACCORDING TO THE MECHANIC THE VEHICLE DOES NOT COME WITH ANY WARNING LIGHT TO NOTIFY THE DRIVER OF THIS SITUATION-THIS IS UNACCEPTABLE. MY CAR IS A 2008 PONTIAC TORRENT WITH 50,000 MILES ON IT. THE MECHANIC AND THE INSURANCE COMPANY THAT HAS NOW INSPECTED THE CAR, CONCUR THAT THIS IS FROM MECHANICAL FAILURE. AS A MOTHER OF 3 CHILDREN, TO THINK THAT THERE COULD HAVE BEEN AN ACCIDENT WITH THEM IN THE CARE-POSSIBLY LEADING TO DEATHS?WELL YOU CAN IMAGINE MY CONCERN. AS I AM BLESSED THAT THIS WAS NOT THE CASE AND THE CAR JUST DIED, I DO NOT FEEL THIS IS A SAFE CAR, AND BEING A WOMAN IN YOUR POSITION I HOPE YOU CAN UNDERSTAND MY POSITION AND WILL DO THE RIGHT THING FOR THE SAFETY OF MY FAMILY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). TR