NHTSA Complaint #10595952 — 2008 GMC ENVOY

IN JANUARY, 2012, AFTER A DAY OF MAKING SEVERAL STOPS (CHURCH, VISIT FAMILY, MOVIE), WE STOPPED FOR A LATE NIGHT DINNER). THE RESTAURANT WAS CLOSING, SO WE RETURNED TO THE VEHICLE IN LESS THAN 5 MINUTES. WHEN WE RETURNED TO THE VEHICLE, THE CAR WOULD NOT START. AFTER SEVERAL UNSUCCESSFUL ATTEMPTS, WE HAD TO HAVE THE TRUCK TOWED. SINCE IT WAS LATE NIGHT, WE HAD TO HAVE THE VEHICLE TOWED TO THE HOME AND THEN TO A REPAIR SHOP. AFTER BEING IN THE REPAIR SHOP FOR SEVERAL DAYS AND AFTER SEVERAL DIAGNOSTIC TESTS,, WE WERE TOLD THE IGNITION SWITCH WAS REPLACED. SINCE THIS 1ST INCIDENT IN 2012, THIS HAS OCCURRED AT LEAST 10 TIMES. AFTER ONE INCIDENT IN 2013, WE BOUGHT A NEW BATTERY. AFTER 2 WEEKS, THE NEW BATTERY WAS DEAD AND WE RECEIVED A NEW BATTERY. HOWEVER, THE VEHICLE NOT STARTING OCCURRED AT LEAST ANOTHER 3 TIMES. AFTER REPLACING THE BATTERY TWICE, WE HEARD THERE WAS AN IGNITION SWITCH RECALL FOR GMC VEHICLES. WHEN I CONTACTED GM, THEY TOLD ME THE RECALL WAS FOR OTHER MAKES AND MODELS, BUT NOT ON THE ENVOY. MY CONCERN IS WE DON'T KNOW WHEN THE CAR WILL START OR NOT. WE HAVE ALSO HAD THE STARTER CHECKED SEVERAL TIMES & WAS TOLD IT'S NOT THE STARTER. IT APPEARS NO ONE IS ABLE TO DETERMINE WHY THE VEHICLE DOES NOT START AND WHEN IT WILL HAPPEN. I AM CONCERNED FOR MY SAFETY - WHEN IT'S GOING TO HAPPEN, WHERE WILL I BE., IF I AM CLOSE TO HOME OR NOT AND WILL WE HAVE TO INCUR ANOTHER TOWING CHARGE. *TR