NHTSA Complaint #10595822 — 2012 FORD FOCUS

RECALL 12S29 WAS SUPPOSEDLY DONE BY HUFFMAN FORD IN APRIL 2014, BUT THE VEHICLE IS STILL HAVING THE SAME MALFUNCTION. THE WIPERS WILL ACTIVATE INTERMITTENLY WITHOUT WARNING. I BELIEVE THE RECALL WAS NOT PERFORMED OR IMPROPERLY PERFORMED. I CONTACTED FORD MOTOR COMPANY (CASE # 4508297) AND THEY ARE INSTRUCTING ME TO GO TO A FORD DEALERSHIP AND PAY THE DEALERSHIP TO HAVE IT DIAGNOSED. THEY SAID THAT ONLY AFTER I DO THAT WILL I POSSIBLY RECEIVE ASSISTANCE FROM THEM. I FEEL LIKE THEY SHOULD BE COMPELLED TO RE-EXAMINE THIS VEHICLE AT NO CHARGE TO ME TO VERIFY THE RECALL HAS BEEN PERFORMED OR PERFORMED PROPERLY. MY WIFE IS DISABLED AND WE DO NOT HAVE THE MONEY TO PAY THE DEALERSHIP $106.00 TO DIAGNOSE THIS PROBLEM, AND WE SHOULDN'T HAVE TO. *TR