NHTSA Complaint #10595735 — 2014 VOLKSWAGEN JETTA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10595735 |
| Vehicle | 2014 VOLKSWAGEN JETTA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 165 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
ON THURSDAY, MAY 29TH, I WAS DRIVING MY 2014 VW JETTA HYBRID SEL PREMIUM (~165 MILES ON ODOMETER) WHEN THE EPC AND BATTERY LIGHT CAME ON THE DASH. AT THE SAME TIME, THE GAS ENGINE SHUT OFF. I WAS ABLE TO GET THE VEHICLE TO RESTART. SAME ISSUE HAPPENED TWO ADDITIONAL TIMES BEFORE I GOT THE VEHICLE TO THE DEALERSHIP THE NEXT MORNING. I PICKED UP THE VEHICLE MONDAY, JUNE 2ND, FROM THE DEALERSHIP (~387 MILES ON ODOMETER) STATING THAT THE VEHICLE WAS IN WORKING ORDER AND THEY COULD NOT GET THE PROBLEM TO DUPLICATE. THE DEALERSHIP PUT APPROXIMATELY 200 MILES ON THE NEW VEHICLE TO DIAGNOSE IT. ABOUT AN HOUR AFTER PICKING UP THE VEHICLE (~393 MILES ON ODOMETER), THE VEHICLE DID THE EXACT SAME THING, EXCEPT THIS TIME I WAS IN A PARKING LOT. THE VEHICLE IS BACK AT THE DEALER AND THEY ARE HAVING AN ENGINEER COME AND DIAGNOSE THE VEHICLE. *TR
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