NHTSA Complaint #10595642 — 2010 HONDA CIVIC

ABOUT A YEAR AGO - THERE WAS SMOKE COMING OUT OF ENGINE WHILE DRIVING. WE STOPPED AND HONDA SAID THERE WAS A PROBLEM WITH THE ENGINE AND CHANGED THE ENGINE (UNDER WARRANTY STILL). SINCE THEN, WE HAVE MULTIPLE ENGINE WARNING LIGHT SIGNS WHILE DRIVING IN HIGHWAY OR MIDDLE OF CROWDED CITY, AS WELL AS THE DRIVE LIGHT JUST STARTS RANDOMLY BLINKING FORCING US TO STOP IN THE MIDDLE OF THE ROAD AND RE-START THE CAR. THROUGHOUT THIS TIME, THEY ARE NOW CHANGING THE ENGINE FOR THE 3RD TIME AND THERE IS CONSTANT LEAK AND WARNING SIGNS STILL. THEY HAVE OBVIOUSLY NOT FIGURED OUT THE PROBLEM, BUT THEY KNOW OUR WARRANTY IS RUNNING OUT IN OCTOBER - SO THEY JUST CHANGE ENGINE OR REPAIR A LEAK (WITHOUT ACTUALLY FIGURING OUT WHAT THE PROBLEM IS) AND THEY ARE WAITING FOR WARRANTY TO RUN OUT. IT IS ALL BEEN AN ENGINE PROBLEM AND THE DEALER AND NOW HONDA JUST DO NOT SEEM TO CARE - WE ARE STILL UNDER WARRANTY. WE THINK THIS IS A VIOLATION OF THE MAGNUSON-MOSS WARRANTY ACT AS THEY HAVE OBVIOUSLY NOT FIXED THE PROBLEM (IE ENGINE) THAT IS UNDER WARRANTY AND JUST REPLACE IT WITH SOMETHING THAT DOES NOT FIX THE PROBLEM. THIS IS EXTREMELY DANGEROUS FOR US TO BE DRIVING THIS CAR AS HONDA AND US BOTH KNOW THAT THE PROBLEM IS NOT FIXED AND DRIVING IN HIGHWAY OR A ROAD COULD MEAN AN ACCIDENT ANYTIME. HOWEVER, HONDA DOES NOT SEEM TO CARE - THEY SAY WELL WE WILL KEEP ON REPLACING ENGINE UNTIL WARRANTY RUNS OUT. WE WOULD LIKE TO GET A NEW CAR OR A CAR WITH EQUAL MILEAGE (AS OF FEBRUARY 2013), AS WE HAVE NOT BEEN ABLE TO PROPERLY USE THE CAR AND FEEL IN DANGER EVERY TIME WE DRIVE THE CAR GIVEN ALL THE WARNINGS. *TR