NHTSA Complaint #10594577 — 2001 FORD ESCAPE

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE VEERED TO THE RIGHT. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AFTER THE FAILURE WAS EXPERIENCED, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 AND STATED THAT THE FAILURE COULD HAVE BEEN RELATED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.