NHTSA Complaint #10594477 — 2009 CHEVROLET IMPALA

AFTER PURCHASING THIS "ONE OWNER DRIVEN BY [XXX] CAR ON MARCH 27, 2014 WE HAVE FALLEN IN LOVE WITH THE CAR .SUPPOSEDLY PURCHASED FROM THE DEALER WERE THE ORIGINAL OWNER TRADED IT IN.WITH ONLY APPROX. 34,800 MILES....SO MUCH SO WE PURCHASED ANOTHER ONE...A 2014 (NOT NEW BODY STYLE). I'M DRIVING HOME FROM WORK AT ABOUT 6:45AM ON A NORMAL SUNNY MORNING IN A RESIDENTIAL NEIGHBORHOOD WHEN ALL OF A SUDDEN I GET AN ALERT STATING "REDUCED ENGINE POWER/SERVICE TRACTION CONTROL ALERT...THE CALL LOST MOST POWER AND WAS SHIFTING STRANGELY...I HAVE DONE SOME INTERNET RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM WITH GM CARS BETWEEN 2008- AND 2011...WE HAVE ONLY MADE ONE PAYMENT ON THIS VEHICLE AND ARE CURRENTLY TRYING TO CONTACT THE DEALER AND WAITING ON A RETURN CALL.......THE SAME PROBLEM HAPPENED AGAIN LAST NIGHT AND HE BARELY MADE IT TO WORK....SOMETIMES WHEN THIS ALERT IS NOT ON THE ENGINE LIGHT IS ON...SOMETIMES NO LIGHTS AT ALL...BUT THIS IS POTENTIALLY A VERY DANGEROUS SITUATION ESPECIALLY IF TRAVELING AT A HIGH RATE OF SPEED ON EXPRESSWAY OR SOMETHING...IF GM IS AWARE OF THIS PROBLEM...WHICH THEY APPEAR TO BE BASED ON MY RESEARCH, THERE SHOULD BE A BULLETIN OR A RECALL AVAILABLE TO FIX SAID PROBLEM....I HOPE WE DO NOT HAVE TO PURSUE ANY FURTHER ACTION AGAINST GM AND THAT THE DEALER WILL MAKE THIS RIGHT...THIS CAR IS LIKE BRAND NEW!! *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).