NHTSA Complaint #10594470 — 1997 CHEVROLET CORVETTE

THE CHEVROLET CORVETTE WAS STARTED IN THE COURTHOUSE PARKING LOT MOVING IN REVERSE WITH THE STEERING WHEEL LOCKED IN PLACE NARROWING AVOIDING PEDESTRIANS. THE VEHICLE COULD BE MOVED IN EITHER DIRECTION, BUT THE STEERING WHEEL COULD NOT BE UNLOCKED AND SUBSEQUENTLY TRANSPORTED TO PRINCETON CHEVROLET [FORMERLY KNOWN AS SUPERIOR CHEVROLET] IN LAWRENCEVILLE, NEW JERSEY FOR REPAIR. DURING PREVIOUS SERVICE, THE VEHICLE WAS INSPECTED FOR RECALLS INCLUDING THE STEERING DEFECT WITH THE MANAGER STATING THAT ALL RECALLS WERE COMPLETE. THE JUNE 26, 2013 DEALER STEERING REPAIR INVOICE MAKES NO MENTION OF THE SERVICE RECALL, THE MANAGER EXPLAINING THE JUNE 25, 2013 INCIDENT WAS UNRELATED TO THE STEERING DEFECT AND SAFETY RECALL. THE DEALERSHIP HAS REFUSED TO ACKNOWLEDGE OR RESPOND TO OUR INQUIRIES REFERENCING THE "ELECTRONIC COLUMN LOCK SYSTEM" PRODUCT SAFETY RECALL [04006C] WHICH STATES;" GENERAL MOTORS HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 1997-2004 MODEL YEAR CHEVROLET CORVETTE VEHICLES.WHEN THE VEHICLE IS STARTED, IT UNLOCKS THE STEERING. TWO CONDITIONS CAN PREVENT STEERING WHILE THE VEHICLE IS MOVING: ... IF ONE OF THESE CONDITIONS OCCURS, A CRASH COULD OCCUR WITHOUT WARNING." [PG 1 RECALL BULLETIN NO.: 04006C] THE RECALL SPECIFICALLY WARNS DEALERS; "WHENEVER A VEHICLE SUBJECT TO A RECALL ... IS IN YOUR DEALERSHIP FOR SERVICE ... YOU MUST TAKE THE STEPS NECESSARY TO BE SURE THE RECALL CORRECTION HAS BEEN MADE BEFORE ... RELEASING THE VEHICLE." [PG 28 RECALL NO.: 04006C] WE REQUEST NHTSA INVESTIGATE THE FAILURE OF GENERAL MOTORS TO PROMPTLY ALERT OWNERS WITH THE LOCKING STEERING DEFECT, WHY THE VEHICLE WAS RELEASED BY THE DEALER WITHOUT VERIFYING THE RECALL STEERING STATUS, AND WHETHER THE REPAIR PERFORMED AT PRINCETON CHEVROLET ON JUNE 26, 2013 WAS THE REPAIR PROCEDURE OUTLINED IN GM SERVICE BULLETIN NO. 04006C. *TR