NHTSA Complaint #10593767 — 2012 BMW 335I ENGINE

Complaint Details

ODI Number	10593767
Vehicle	2012 BMW 335I
Component	ENGINE
Date of Incident	May 21, 2014
Date Filed	May 23, 2014
Mileage	7,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2012 BMW 335I COUPLE M SPORT PACKAGE (AUTOMATIC) ENGINE STALLS RANDOMLY (5 TIMES SINCE PURCHASING THE CAR IN NOVEMBER OF 2013). AS A RESULT, THE POWER STEERING FAILS AND POWER BRAKE ASSIST ALSO FAILS. RESULTING IN SOME SCARY SITUATIONS INDEED. THIS TYPICALLY HAPPENS BETWEEN 5-40 MPH. ENGINE TYPICALLY RESTARTS AFTER 10-15 MIN. THE LAST TIME THIS HAS HAPPENED WAS ON 5/21/14 AT AROUND 9AM PST. I WAS STRANDED ON CA HIGHWAY 85. VEHICLE HAS ONLY 7K MILES. NO ENGINE FAULT CODES REGISTER WHEN TAKEN TO DEALERSHIP AND THEY SEND ME BACK TELLING ME THAT THE CAR IS SAFE TO DRIVE. HERE IS A LINK TO THE VIDEO I CAPTURED AFTER THE LAST STALL: HTTP://YOUTU.BE/QWVJCFAFO2Y BMW OF NORTH AMERICA DOES NOT ACKNOWLEDGE THE PROBLEM (EVEN THOUGH I HAVE SENT THEM THIS VIDEO) AND KEEPS SENDING ME BACK TO THE DEALERSHIP WHICH IS UNABLE TO READ ANY FAULT CODES IN THE COMPUTER. IN RETURN, THE DEALERSHIP SENDS ME BACK TO BMW OF NORTH AMERICA. ENDLESS LOOP WITH NO SOLUTION. THIS VIDEO IS MADE TO DOCUMENT THE EVIDENCE OF THIS VERY HAZARDOUS ISSUE. *TR

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