NHTSA Complaint #10593670 — 2002 FORD WINDSTAR

MY VEHICLE WAS TAKEN IN TO ACE FORD IN WOODBURY , NJ AS PART OF A SERIES OF RECALLS. THE 09S09 SPEED CONTROL CAMPAIGN WAS ONE AND THEY DID THE FIXES AS WELL AS THE REAR AXLE. AFTER GETTING MY VEHICLE I NOTICED MY ABS LIGHT WAS ON , MY ODOMETER HAS ALL DASHES , MY BRAKE LIGHT IS ON , MY SPEEDOMETER DOES NOT WORK AND MY O/D LIGHT BLINKS FAST CONSTANTLY. SERVICE WAS CLOSED AT THE TIME SO I DROVE IT HOME. UPON DRIVING EVERY BUMP I HIT IT FELT LIKE MY BACK END WAS GOING TO FALL OFF. I TOOK IT BACK THE NEXT DAY ON MAY 21ST , 2014 AND COMPLAINED ABOUT THE ISSUES. THEY DID NOT SEAT MY REAR AXLE PROPERLY AND THEY SAY THEY FIXED IT. AS FOR MY DASHBOARD ISSUES , I WAS TOLD THAT THE 09S09 SPEED CONTROL WAS INSTALLED AND IT THEN MADE ANOTHER PART FAIL. THEY SAID (DEALER AND CORPORATE FORD) , THEY WILL NOT REPLACE IT FOR FREE. I HAVE TO PAY $390 FOR THE PART AND THEN LABOR. I HAVE BEEN IN TALKS WITH FORD TO NO AVAIL. I DID SOME MINIMAL RESEARCH ON THE INTERNET AND FOUND MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE. FORD WILL NOT REPLACE THE PART. *TR