NHTSA Complaint #10593625 — 2009 FORD ESCAPE

1ST TIME DRIVING DOWN STREET WRENCH LIGHT CAME ON, TRUCK LOST POWER. HAD TRUCK TOWED THROUGH RESEARCH NEW IT WAS THROTTLE BODY. TWO DAYS LATER TRUCK STARTED, WHILE DRIVING ON HIGHWAY WRENCH LIGHT CAME ON LOST POWER AGAIN .TRUCK STOPPED WORKING IN A CONSTRUCTION ZONE. TOOK TRUCK DIRECTLY TO FORD SERVICE. THEY WERE CLOSED. THEY LOOKED AT TRUCK NEXT DAY. I HAD A COMPLETE TUNE UP AT A DIFFERENT REPAIR SHOP AT 100,000.00. HAD ALL FLUIDS CHANGED AND SPARK PLUGS. FORD SERVICE CALLED, AND TOLD ME IT NEEDED ALL THAT DONE, THAT IT WAS NOT THROTTLE BODY. AFTER I TOLD THEM I ALREADY HAD ALL THAT DONE, THEY STUTTERED AND SAID THEY WOULD CALL ME BACK. THEY CALLED BACK SAID IT PROBABLY WAS THROTTLE BODY AND GAVE ME A LARGE ESTIMATE. I CHOSE TO PICK UP TRUCK. PAID $128.00. RECEIVED LETTER YOU WROTE ABOUT FROM FORD REGARDING THROTTLE BODY. CALLED FORD. THEY SAID THEY WILL ONLY REPLACE IT IF THE CODE SHOWS UP WHEN I BRING IT IN, IF IT DOESN'T I WILL HAVE TO PAY OUT OF POCKET. I AM UPSET BECAUSE I ALREADY BROUGHT IT IN WITH THAT EXACT PROBLEM. PLEASE ADVISE WHAT I SHOULD DO NOW. THANK YOU. *TR