NHTSA Complaint #10593610 — 2008 SUZUKI FORENZA

STARTING IN JANUARY 2014 CAR HAD APPROXIMATELY 75,000 MILES ON IT AND BEGAN LURCHING INTO GEAR FROM STOPPED. WHEN PUT INTO REVERSE, JUMPS INTO GEAR. WHEN PUT INTO DRIVE AFTER BACKING OUT OF DRIVEWAY LURCHES FORWARD STARTING IN 3RD GEAR AND CONTINUES DURING DRIVING. HUSBAND DIAGNOSED AFTER MUCH ONLINE RESEARCH AND A FEW MONTHS LATER, EVEN TAKING CODE INTO DEALERSHIP FOR REPAIR. DEALER INSISTED THEY COULDN'T REPLICATE AND CLEARED CODE WITHOUT MAKING NOTE OF PROBLEM. MY HUSBAND ARGUED THAT WE WOULDN'T BE PICKING CAR UP UNTIL THE PROBLEM WAS REPLICATED AND TAKEN CARE OF. AFTER INSISTING THEY COULDN'T REPLICATE, WE DROVE BACK TO DEALERSHIP AND MADE SERVICE MANAGER RIDE WITH HUSBAND UNTIL CAR "PERFORMED" MALFUNCTION, LITERALLY A HALF OF A BLOCK FROM DEALERSHIP. IT WAS OBVIOUS THEY WERE AVOIDING PROBLEM AND HADN'T DRIVEN CAR AT ALL! CODE WAS NOTED AS 0700, JUST AS MY HUSBAND HAD REPORTED INITIALLY. TRANSMISSION SENSOR WAS REPLACED AND AFTER DIAGNOSTICS WERE FINALLY PROPERLY PERFORMED, AIRBAG LIGHT WAS ALSO RESET (HAS CONTINUED TO COME ON ALMOST ENTIRE TIME WE'VE OWNED THE CAR-WERE TOLD OUR DAUGHTERS LONG LEGS WERE KICKING WIRES UNDERNEATH DRIVERS' SIDE SEAT) AND ALSO MADE AWARE VOLTAGE IS TOO HIGH ON DRIVERS SIDE BUT NOTHING WAS DONE TO FIX EITHER. DEALERSHIP OFFERED NO SOLUTION. SPENT $191.65 TO FIX TRANSMISSION SENSOR. ORIGINALLY CHARGING $260+ BUT HUSBAND DEMANDED REDUCTION IN DIAGNOSTIC PRICE DUE TO THE FACT WE HAD TO DRIVE BACK INTO TOWN TO DEALERSHIP TO DUPLICATE PROBLEM FOR INCOMPETENT/UNWILLING SERVICE DEPARTMENT . VERY UNSATISFIED AND WILL BE LOOKING INTO OPTIONS AFTER SEEING TRANSMISSION RANGE SENSOR SEEMS TO BE ONGOING EPIDEMIC FOR MANY 2008 SUZUKI FORENZA OWNERS. HAVE ALSO HAD ONGOING PROBLEMS WITH SEAT AIRBAG SENSOR NOT WORKING ON FRONT PASSENGER'S SIDE SINCE 2009. *TR