NHTSA Complaint #10593604 — 2007 SATURN ION

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10593604
Vehicle	2007 SATURN ION
Component	AIR BAGS
Date of Incident	April 11, 2014
Date Filed	May 23, 2014
Mileage	76,669 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

3/2014 RECALL LETTER 14063, 4/2014 2ND RECALL LETTER,4/11/2014 CAR TO DEALER,5/16/2014 IGNITION REPLACED, "REPAIR OTHER IGNITION" ACCELERATOR PEDAL,THROTTLE BODY,FUEL INDUCTION SENSOR, THROTTLE BODY SENSOR, QUOTED $560.00,CHARGED $634.29, GM PROMISED PRICE ASSISTANCE "REPAIR OTHER IGNITION-HAVE NOT HONORED THEIR WORD. PICKED UP CAR 5/16/2014 ON 5/20/2014 <100 MILES ENCOUNTERED SAME ISSUE. 5/22/2014 CAR RETURNED -TO DEALER, KEY STUCK IN IGNITION, SERVICE MGR WITNESSED ISSUE, CLAIMS - SOLENOID @GEARSHIFT TO IGNITION NOT REGISTERING PARK, STATES"I HAVE SEEN A LOT OF THESE RECALLS, GM IS GOING TO REPLACE ANYTHING REMOTELY CONNECTED TO THIS RECALL BUT IS "CUSTOMER BILL". SOLENIOD QUOTE $400.00 ADDITIONAL TO $634.29. I AM INCLINED TO BELIEVE IF IT IS "REMOTELY CONNECTED" IT SHOULD BE INCLUDED IN THIS RECALL. I FIRMLY BELIEVE GM HAS EMPLOYED THIS "OTHER THAN IGNITION" STRATEGY TO RECOUP THEIR LOSSES ON THE BACK END BY EMPLOYING THIS "CUSTOMER BILL" PHRASE. THE DEALER HAS NOT SHOWN ANY OF THE PARTS THAT WERE REPLACED OR ANY EVIDENCE TO SUPPORT THEIR CLAIM.I WELCOME THE OPPORTUNITY TO SHARE MY EXPERIENCE IN GREAT DETAIL WITH THE NHTSA AND ANY CONGRESSIONAL COMMITTE THAT IS DESIGNATED TO INVESTIGATE THIS GM RECALL.

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