NHTSA Complaint #10593529 — 2009 GMC ACADIA STEERING

Complaint Details

ODI Number	10593529
Vehicle	2009 GMC ACADIA
Component	STEERING
Date of Incident	April 23, 2014
Date Filed	May 22, 2014
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

OVER THE LAST YEAR THE TURNING ON MY ACADIA WHILE AT SLOW SPEEDS HAS GOTTEN PROGRESSIVELY WORSE. THIS ESPECIALLY HAPPENS AT LOWER SPEEDS, BUT I HAVE ALWAYS BEEN ABLE TO COMPLETE MY TURN. IN APRIL IT FINALLY GOT WORSE WHERE I NEEDED "BRUTE FORCE" TO MAKE A TURN AND I ALMOST HIT ANOTHER VEHICLE. AT THIS TIME THE AUTOMOBILE IS AN "ACCIDENT" WAITING TO HAPPEN AND I WILL NOT LET MY WIFE OR DAUGHTER DRIVE IT ANYMORE. I HAVE TAKEN THE CAR TO MY MECHANIC AND HE HAS REPLACED THE POWER STEERING PUMP AND RACK AND PINION AND THE PROBLEM STILL CONTINUES!!! HE DOES NOT KNOW WHAT ELSE TO DO! I SEE THAT THERE ARE MANY OTHER OUT THERE HAVING THE EXACT SAME PROBLEM. GM NEEDS TO FIND A SOLUTION TO THE PROBLEM AND FIX IT!! THIS IS A 45K CAR AND THESE TYPES OF PROBLEMS SHOULD NOT EXIST, AND IF THEY DO, THEY SHOULD BE HANDLED BY GM PROMPTLY. I AM PLANNING ON FILING A LAWSUIT AS SOON AS I FIND A LAWYER FAMILIAR WITH THESE GM ISSUES. *TR

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