NHTSA Complaint #10592785 — 2006 CHEVROLET IMPALA

IN THE FALL 2010 I PURCHASED THE 2006 IMPALA WITH NEARLY 19,000 MILES ON IT. . FROM THE START I WAS HAVING PROBLEMS LOSING AIR WITH ONE OF THE TIRES, AND EACH TIME I TOOK IT IN, WAS TOLD IT WAS FIXED. AT THE BEGINNING OF 2013 I STARTED PUMPING AIR INTO THAT ONE TIRE EVERY 3,4, DAYS, AND THE GRINDING NOISE I HEARD SINCE APRIL OF 2013, ( AT WHICH TIME IT PASSED INSPECTION) PROGRESSED INTO NOT BEING ABLE TO STEER AT ALL. ON APRIL 4, 2014,(CAR INSPECTION TIME) I MANAGED TO BRING THE CAR TO THE DEALERSHIP I PURCHASED FROM. AFTER SPENDING $921. FOR THE YEARLY NY STATE INSPECTION, FOUR NEW TIRED, THE PROBLEM WITH THE DEFLATING TIRE, THE POWER STEERING , I THOUGHT EVERYTHING IS "OK". NOT SO. AS I DROVE THE CAR HOME, I HEARD THIS LOUD HUMMING NOISE. I THOUGHT I PURCHASED SOME BAD TIRES??? SO I DROVE THE CAR A LITTLE LONGER, HOPING THE NOISE WILL SUBSIDE. NOT SO!!. SO, ON MAY 20, THIS YEAR 2014 I AGAIN TOOK THE IMPALA TO THE DEALERSHIP. AFTER REPLACING A FRONT WHEEL BEARING AND ANOTHER BILL FOR $526. I NEEDED TO TALK WITH ONE OF THE OWNERS. AT WHICH TIME I ALSO DISCUSSED THE STEERING WHEEL PROBLEM. HE GAVE ME ALL KINDS OF EXPLANATION..... AND REDUCED THE BILL TO $356.. AFTER INCURRING A TOTAL SUM OF 1,278. I DO NOT KNOW WHO TO BLAME. THE CAR MANUFACTURER???, THE DEALER???? OR MY LACK OF CAR KNOWLEDGE. I AM A SINGLE 75 YEAR OLD WOMAN, ON A VERY LIMITED SS INCOME WHO THOUGHT THIS CAR SHOULD LAST MY LIFETIME. I DROVE OTHER CARS BEFORE, AND NEVER EXPERIENCED SUCH HEARTACHE AS I DO NOW. AS OF TODAY 5/20/2014 THE MILEAGE ON THE VEHICLE IS 43,882. I KEPT THIS CAR IN THE GARAGE, AS YOU CAN SEE BY THE MILEAGE, THIS SHOULD HAVE NOT HAPPEN. *TR