NHTSA Complaint #10592616 — 2008 SATURN AURA POWER TRAIN

Complaint Details

ODI Number	10592616
Vehicle	2008 SATURN AURA
Component	POWER TRAIN
Date of Incident	May 14, 2014
Date Filed	May 19, 2014
Mileage	59,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THIS IS WHAT IS WRONG WITH MY CAR, CONFIRMED BY THE TRANSMISSION CENTER THAT HAS IT: THE TRANSMISSION WAVE PLATE IS BROKEN AND THE SNAP RING WHICH HOLDS IT IN PLACE IS IN PIECES. ALL PARTS ARE BEING SAVED FOR ME. A DETAILED REPORT IS BEING PREPARED. TECHNICAL SERVICE BULLETIN #09-07-30-012 WAS ISSUED BY GM ON THIS DEFECT. NO RECALL HAS EVER BEEN ISSUED. THE FAILURE RESULTING FROM THIS ERROR IS COMMON, AND INCONSISTENTLY ADDRESSED BY GM. THERE IS NO DRIVER ERROR OR MAINTENANCE ISSUE THAT CAN CAUSE THIS FAULT. MY CAR RECEIVED REGULAR DEALER SERVICE THE ENTIRE TIME IT WAS UNDER WARRANTY, AND NO MENTION OF THIS PROBLEM WAS EVER MADE, NOR DID ANYONE AT THE DEALERSHIP OFFER TO REPAIR IT, EVEN WHEN ANOTHER SERIOUS ENGINE REPAIR, ALSO UNDER WARRANTY, AND ALSO DUE TO A MANUFACTURING ERROR, WAS BEING UNDERTAKEN. *JS

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