NHTSA Complaint #10592436 — 2003 CHEVROLET IMPALA

MAY 16, 2014 AT 6:30 AM I PARKED THE CAR IN MY DRIVEWAY AFTER TAKING MY HUSBAND TO WORK. I LOCKED THE DOORS AFTER EXITING THE VEHICLE WITH MY KEYS IN HAND. I WAS IN MY HOME AT ABOUT 6:42 AM WHEN MY NEIGHBOR BEGAN BANGING ON MY DOOR AND YELLING THAT THE CAR WAS ON FIRE, I TOOK A LOOK OUT OF THE WINDOW AND CAME DOWN TO GET A CLOSER LOOK,STUNNED THERE WAS SMOKE EVERYWHERE AND FLAMES UNDER THE HOOD. I IMMEDIATELY CALLED 911 THEY CAME IT TOOK A GOOD BIT OF TIME PUTTING THE FIRE OUT.I SPOKE TO THE FIREFIGHTERS AFTER AND HE SAID HE BELIEVED IT"S ORIGIN WAS ELECTRICAL. WE RECEIVED A QUOTE TO REPAIR,REPLACE THE ENGINE COOLANT TUBE ON MAY 6,2014 FROM TIRE DISCOUNTERS AND MY PLAN WAS TO DROP THE CAR OFF THE MORNING OF 5/16. MY HUSBAND AND I ARE BOTH HEART PATIENTS AND THE LOSS OF THIS CAR WAS DEVASTATING. I ALSO WOULD LIKE TO ADD THAT WE HAD JUST PURCHASED THIS VEHICLE ON APRIL 6, 2014 . THE CAR IS A TOTAL LOSS. WE HAVE THE QUOTE FROM TIRE DISCOUNTERS,VIDEO AND PICTURES FROM THE FIRE AND THE REPORT FROM THE INCIDENT. I PRAY FOR OTHERS THAT DIDN'T LEARN OF THIS RECALL IN TIME WITH TRAGIC RESULTS AND I AM GRATEFUL NO LOSS OF LIFE OCCURRED HERE BUT THE PAIN OF TRYING TO GET TO APPOINTMENTS AND GETTING MY HUSBAND BACK AND FORTH TO WORK AT HONEYWELL BEGINS AGAIN. THANK YOU FOR YOUR EAR. *TR UPDATED 12/11/2014 *JS