NHTSA Complaint #10592394 — 2012 MAZDA MAZDA3

VEHICLE WAS PURCHASED BRAND NEW FROM CLASSIC MAZDA OR ORLANDO, FLORIDA IN DECEMBER OF 2012. ALL VEHICLE MAINTENANCE HAS BEEN PERFORMED ACCORDING TO DEALERSHIP RECOMMENDATIONS AT CLASSIC MAZDA OF ORLANDO, FLORIDA. VEHICLE WAS IN FOR SERVICE WITHIN THE PREVIOUS TWO DAYS AND HAD BEEN DRIVING NORMALLY WITH NO PROBLEMS NOTED AFTER INSPECTION. ON SATURDAY MORNING, MAY 17, 2014, VEHICLE WAS DRIVEN AND NOTED NO PROBLEMS. AFTER BEING PARKED FOR A FEW HOURS, VEHICLE WAS STARTED, AND IT ROLLED DOWN THE DRIVEWAY, ONLY TO BE STUCK AND UNABLE TO MOVE WHEN IN GEAR AND RELEASING THE CLUTCH. I CALLED MAZDA ROADSIDE ASSISTANCE WHO TOWED IT TO CLASSIC MAZDA ON 5/18/14. ON 5/19/14, MAZDA FOUND THAT THE CLUTCH HAD BEEN TOTALLY DESTROYED, AND WITH ONLY 17000 MILES ON VEHICLE. MAZDA IS ONLY WILLING TO PAY FOR PARTS AND LEAVE THE BIGGER EXPENSE OF LABOR TO THE OWNER OF APPROXIMATELY $600. THIS CLUTCH SHOULD LAST LONGER THAN 17000 MILES AND I BELIEVE IT TO BE DEFECTIVE AS THERE ARE MANY OTHER COMPLAINTS SIMILAR TO MINE EVERYWHERE. I BELIEVE MAZDA HAS DESIGNED A LESS THAN ACCEPTABLE CLUTCH TO BE IN USE ON THESE VEHICLES, AND SHOULD BE 100% LIABLE FOR REPAIR COSTS. I REQUEST A FORMAL INVESTIGATION INTO THIS CONCERN AS IT COULD CAUSE SERIOUS INJURY IF AT HIGHWAY SPEEDS WHEN FAULT OCCURS. *JS