NHTSA Complaint #10592385 — 2007 HONDA ODYSSEY

I RECEIVED A RECALL NOTICE RELATING TO FAULTY VSA SYSTEM IN HONDA ODYSSEYS. MY VEHICLE WAS TOTALLED AS A RESULT OF A SINGLE DRIVER ACCIDENT THAT OCCURED ON CT-15 MERRIT PARKWAY IN JANUARY 2011. IT SNOWED THAT DAY IN CONNECTICUT ALTHOUGH THERE WAS NO VISIBLE SNOW ON THE HIGHWAY WHEN THIS HAPPENED AND AT A PARTICULAR TURN, THE VEHICLE SKIDDED (NO BREAK WAS APPLIED), AND AFTER TRYING TO CONTROL THROUGH TURNING THE STEERING HIT THE ROAD DIVIDER BARRICADES FACING FORWARD AND THEN SIDEWAYS RESULTING INTO DAMAGE TO RADIATOR SYSTEM AND ACTIVATING ALL AIR BAGS. I SPOKE WITH HONDA REPRESENTATIVE TODAY WHO ADVISES THAT THEY CANNOT ASSIST ME FURTHER BECAUSE VEHICLE IS NOT AVAILABLE FOR INSPECTION AND THEY CANNOT THEREFORE CONFIRM OR DENY WHETHER THE ISSUE WAS CAUSED DUE TO THIS MATTER. MY REQUEST TO SPEAK TO THE SUPERVISOR WAS DECLINED. I DO NOT FEEL THAT MY CONCERNS WERE ADEQUATELY ADDRESSED. *JS