NHTSA Complaint #10592371 — 2009 JEEP PATRIOT 4X4 SERVICE BRAKES

Complaint Details

ODI Number	10592371
Vehicle	2009 JEEP PATRIOT 4X4
Component	SERVICE BRAKES
Date of Incident	May 15, 2014
Date Filed	May 19, 2014
Mileage	35,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

BROUGHT MY VEHICLE FOR BRAKES AND INSPECTION AND RECEIVED A CALL FROM THE GARAGE SAYING I NEEDED TO REPLACE ALL 4 BALL JOINTS. THEY SAID THE LEFT FRONT ONE WAS EXTREMELY LOOSE AND BARELY HANGING ON. I RESEARCHED THE WEB AND FOUND MANY INCIDENTS OF BAD BALL JOINTS ON THIS VEHICLE WITH AN EXPLANATION FROM LOCAL DEALER SHOPS THAT THERE WAS A BAD BATCH INSTALLED INITIALLY. THE REPAIRS COST ME OVER $700 BECAUSE THE 3 YEAR WARRANTY HAD RUN OUT EVEN THOUGH THE MILEAGE IS STILL WITHIN RANGE. JEEP KNOWS ITS AN ISSUE AND HASN'T RESPONDED WITH A SAFETY RECALL. ARE THEY JUST WAITING UNTIL AN ACCIDENT HAPPENS WITH DEATH RESULTING BEFORE THEY ACT? *JS

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