NHTSA Complaint #10592283 — 2007 JEEP LIBERTY

HAD BEEN IN CONTACT WITH CHRYSLER AND LOCAL JEEP DEALER SINCE SEPTEMBER 2013 CONCERNING INSTALLATION OF TRAILER HITCH TO MINIMIZE REAR-END COLLISION AND POTENTIAL EXPLOSIONS ON MY JEEP 2007 LIBERTY. IN APRIL 2014 HAD TRAILER HITCH INSTALLED BY PRIVATE COMPANY THEN SUBSEQUENTLY SENT INVOICE FOR HITCH TO CHRYSLER REQUESTING REIMBURSEMENT FOR HITCH AND INSTALLATION. ON FRIDAY, MAY 16, 2014 RECEIVED CALL FROM CHRYSLER REPRESENTATIVE STATING THAT THE HITCH INSTALLED DID NOT QUALIFY FOR REIMBURSEMENT. PER REPRESENTATIVE THE HITCH HAD TO BE AN OMG VS. THE HITCH INSTALLED BY PRIVATE PROFESSIONALS. VERY DISAPPOINTED WITH CHRYSLER AND APPEARS THEY HAVE NO DESIRE TO MINIMIZE POTENTIAL DANGERS IN THEIR VEHICLES EVEN WHEN A PURCHASER TAKES THE INITIATIVE TO RESOLVE THE ISSUE. *JS