NHTSA Complaint #10592244 — 2013 KIA OPTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10592244
Vehicle	2013 KIA OPTIMA
Component	STEERING
Date of Incident	September 23, 2013
Date Filed	May 18, 2014
Mileage	50 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

MY 2013 KIA OPTIMA LX, WHICH I BOUGHT NEW WITH ONLY 7 MILES, IS HARD TO KEEP ON A STRAIGHT TRACK AT HIGHWAY SPEEDS. SLIGHT CORRECTIONS HAVE TO BE CONSTANTLY MADE TO THE STEERING WHEEL TO KEEP THE CAR GOING IN A STRAIGHT PATH. THIS DRIFTING WILL HAPPEN NO MATTER HOW MUCH THE WIND BLOWING OR THE TYPE OF ROAD SURFACE, IT IS DEFINITELY COMING FROM THE CAR. IT'S BEEN HAPPENING SINCE DAY ONE, BUT I CHALKED IT UP TO THE NEW TIRES NEEDING TO BE BROKEN IN. NOW THE CAR HAS 12,000 MILES AND TIRES HAVE BEEN ROTATED AND THE ISSUE IS STILL THERE. I'VE DRIVEN ENOUGH CARS TO KNOW THAT THIS IS NOT NORMAL. NOW I FIND OUT THAT MANY OTHER OPTIMA OWNERS HAVE THIS SAME STEERING ISSUE. KIA/HYUNDAI CORPORATE NEEDS TO COME UP WITH A COMPREHENSIVE SOLUTION TO THIS STEERING ISSUE BEFORE SOMEONE HAS AN ACCIDENT. UPDATED 11/24/2014 *JS

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