NHTSA Complaint #10592241 — 2011 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10592241
Vehicle 2011 CHEVROLET CRUZE
Component ENGINE
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WAS STOPPED AT A LIGHT AND WHEN THE LIGHT TURNED GREEN, I TRIED TO ACCELERATE AND MY CAR NEARLY STALLED. THE IDLE WENT REAL LOW AND I PUSHED MY FOOT DOWN ON THE THROTTLE AND GOT NO RESPONSE FOR A FEW SECONDS THEN THE ENGINE REVVED UP AND RESPONDED BY QUICKLY GOING THROUGH GEARS TO CATCH ME BACK UP TO SPEED WITH ALL OTHER TRAFFIC. THIS OCCURS INFREQUENTLY, BUT IT HAS OCCURRED MORE THAN AN HANDFUL AND LESS THAN A DOZEN TIMES SINCE I BOUGHT THE VEHICLE. I HAVE THE TURBO CHARGED ENGINE AND DO FOLLOW THE GUIDELINES FOR GRADUAL PEDAL PRESSURE TO ACCELERATE MY VEHICLE BUT A NEAR STALL IS NOT A BYPRODUCT OF A HEAVY FOOT ON MY PART. ASIDE FROM THE SAFETY CONCERNS,MY JOB REQUIRES ME TO COMMUTE AROUND 55 MILES/DAY AND I CAN'T HAVE A MALFUNCTIONING CAR OR ONE THAT IS CONSTANTLY BEING CALLED BACK TO THE SHOP FOR A RECALL. I HAVE ALREADY TAKEN AT LEAST 3 DAYS OFF SINCE PURCHASING THIS CAR TO TAKE IT INTO THE SHOP FOR REPAIRS/RECALLS. I BOUGHT A NEW CAR TO AVOID THESE FRUSTRATIONS. CURRENTLY, I HAVE LESS THAN 40,000 MILES (MOSTLY HIGHWAY) ON THIS CAR. I DON'T THINK THIS IS TYPICAL FOR A NEW CAR WITH LOW MILEAGE. UPDATED 11/24/2014 *JS

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