NHTSA Complaint #10588873 — 2011 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10588873
Vehicle 2011 CHEVROLET CRUZE
Component ENGINE
Date of Incident
Date Filed
Mileage 19,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

1ST THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE TORQUE CONVERTER HAD DISASSEMBLED AND TRANSMISSION WAS REPLACED. ONE MONTH LATER THE ENGINE BEGAN TO SMOKE, THE VALVE COVER HAD MELTED AND NEEDED TO BE REPLACED GM CHARGED ME FOR THIS UNDER WARRANTY PART. THEN, I WAS MAKING A LEFT HAND TURN ONTO A RESIDENTIAL STREET MY VEHICLE BEGAN TO SMOKE INSIDE THE VEHICLE. I SHUT DOWN THE CAR AND LOOKED UNDER THE HOOD OIL WAS IN THE ANTI FREEZE FILL TANK, I CALLED GM THEY SENT A TRUCK AND TOOK IT TO DEALERSHIP. THE RESULT; GM TOLD DEALERSHIP TO REPLACE ENGINE, CALLED BACK AND SAID DON'T REPLACE TRY TO FIX IT. THEY REPLACED THE TURBO CHARGER, TURBO COOLER, AND OIL COOLER, ONLY TO HAVE ME BACK 5-6 TIMES WITH COOLING PROBLEMS, THE VEHICLE STILL HAS COOLING ISSUES, AND GOES BACK FOR SERVICE EVERY TWO WEEKS OR SO. THE VEHICLE WAS BROUGHT BACK TO SERVICE AS THERE WERE STILL SHIFTING PROBLEMS. THEY FOUND THE TORQUE CONVERTER DISASSEMBLED AND TRANSMISSION HAD TO BE REPLACED AGAIN, AND THEN AGAIN A FEW MONTHS LATER. THE VEHICLE HAS A STEERING ISSUE THAT HAS BEEN BROUGHT TO THE THEIR ATTENTION. THE STEERING LOCKS UP PERIODICALLY WHEN TRAVELING OVER 30MPH, AND HAS MADE ME AFRAID I WILL BE DRIVING AND LOCK UP PERMANENTLY. THE BRAKES ARE AN ISSUE ON THE VEHICLE NOW AND PRIOR TO RECALL FOR BRAKE ASSIST, IT IS STILL HARD TO STOP THE VEHICLE. AND BRAKES HAVE TO BE REPLACED EVERY 3 MONTHS. THERE IS DEFINITELY AN ELECTRICAL ISSUE WITH THIS VEHICLE AS THE EMERGENCY FLASHERS WORKED PERIODICALLY THEN COMPLETELY STOPPED WORKING, AS WELL AS THE RUNNING LIGHTS BURNING OUT WITHIN A MONTH OF REPLACEMENT ON THE PASSENGER SIDE OF THE VEHICLE. THE DEALERSHIP FEELS ITS NOT A PROBLEM. THIS VEHICLE MAY SHUT OFF FROM ELECTRICAL ISSUES EVENTUALLY. WHEN USING THE AIR CONDITIONER THE DASHBOARD FILLS WITH OVER A HALF INCH OF CONDENSATION AND LEAKS OUT OF THE VENTS PROFUSELY. VALVE COVER HAD TO BE REPLACED AGAIN. *TR

Related Complaints for the 2011 CHEVROLET CRUZE

Other ENGINE Complaints

#11719712 The vehicle continues to overheat. The fan has been changed, the thermostat has been changed, the coolant reservoir ...
#11699756 The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift...
#11697199 When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11675310 The engine is leaking oil. There are clearly known issues with this engine such as oil leaks and engine fires. Th...
#11657618 The contact owns a 2011 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the RPM increased ...

Recent Complaints for the 2011 CHEVROLET CRUZE

#11699756 POWER TRAIN The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift...
#11697199 ELECTRICAL SYSTEM When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11697199 STEERING When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11680047 ELECTRICAL SYSTEM The contact owns a 2011 Chevrolet Cruze. The contact stated that on two separate occasions while driving at undisclos...
#11680047 POWER TRAIN The contact owns a 2011 Chevrolet Cruze. The contact stated that on two separate occasions while driving at undisclos...
Check any vehicle history by VIN - Free vehicle history report