NHTSA Complaint #10588846 — 2007 SATURN OUTLOOK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10588846
Vehicle	2007 SATURN OUTLOOK
Component	POWER TRAIN
Date of Incident	November 4, 2013
Date Filed	May 16, 2014
Mileage	141,796 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

MY VEHICLE TRANSMISSION HAS HAD PROBLEMS SINCE I PURCHASED MY VEHICLE WITH 36K MILES. THE VEHICLE TRANSMISSION HAS MADE GRINDING NOISES, BEEN STUCK IN BOTH FORWARD AND REVERSE GEARS, AND HAD BEEN SERVICED FOUR TIMES FOR VARIOUS CONDITIONS. I DO NOT HAUL TRAILERS WITH MY OUTLOOK. IT IS A FAMILY PASSENGER CAR. 6 MONTHS AGO I HAD A REBUILT TRANSAXLE PUT IN AT MY EXPENSE, THINKING THIS WOULD REMEDY ANY ONGOING TRANSMISSION PROBLEMS. UNFORTUNATELY, THIS NEW TRANSMISSION HAS BEGUN TO SLIP WHEN ENGAGED FROM PARK TO REVERSE. I HAVE 155K ON MY SATURN, BUT ONLY 10K ON THIS NEW TRANSAXLE. TO SAY I'M DISAPPOINTED IS AN UNDERSTATEMENT. I WILL NOT BE LOOKING TO REPLACE THIS VEHICLE WITH A GM. THEIR LACK OF ACKNOWLEDGEMENT OF THE EXISTENCE OF ANY PROBLEMS WITH THE SATURN/ACADIA/TRAVERSE TRANSMISSION HAS COST THEM SEVERAL SALES. I HAVE GONE OUT OF MY WAY TO WARN MY FRIENDS THAT THEY SHOULD THINK TWICE BEFORE CONSIDERING THE PURCHASE OF ONE OF THESE GM SUV MODELS. *TR

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