NHTSA Complaint #10588757 — 2002 CHEVROLET SUBURBAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10588757
Vehicle	2002 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	March 31, 2013
Date Filed	May 15, 2014
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

LAST YEAR THE ODOMETER AND GEAR SELECTION DISPLAY ON MY 2002 CHEVY SUBURBAN WOULD GO OUT THEN A WHILE LATER IT WOULD COME BACK ON. THIS WENT ON FOR A COUPLE OF MONTHS WITH THE DISPLAY STAYING OFF FOR LONGER AND LONGER TIMES. AROUND DECEMBER 2013, THE DISPLAY WENT OUT PERMANENTLY. I TOOK MY 2002 SUBURBAN FOR THE REQUIRED SMOG TEST ON APRIL 28,2014 AND SINCE THERE WAS NO ODOMETER MILEAGE DISPLAYED ( EVEN AFTER PRESSING THE ODOMETER BUTTON WITH THE ENGINE OFF ), THE TECHNICIAN HAD TO PUT DOWN "NONE" UNDER MILEAGE. THE SITUATION OF NOT HAVING A DISPLAY FOR DISPLAYING WHAT GEAR YOU ARE IN IS A SAFETY ISSUE! A PERSON MIGHT ACCIDENTALLY PUT THE VEHICLE IN DRIVE INSTEAD OF REVERSE. ALSO WITHOUT AN ODOMETER, IT IS GOING TO BE HARD TO ESTIMATE THE MILEAGE WHEN SELLING THE VEHICLE. *TR

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