NHTSA Complaint #10588665 — 2007 GULF STREAM INNSBRUCK LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10588665
Vehicle	2007 GULF STREAM INNSBRUCK
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	February 18, 2014
Date Filed	May 15, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TRAILER LOCK RECALL. FASTECINDUSTRIAL HAS NOT PROVIDED ME WITH A REPLACEMENT LOCK ASSEMBLY AS PROMISED. IT HAS BEEN 18 WEEKS SINCE ORIGINAL REQUEST. THANK YOU. PH [XXX] VIN[XXX] KEY# [XXX] CALLED FEB 18, 2014 QUOTED 15 BUSINESS DAYS FOR DELIVERY CALLED MARCH 27, 2014..."MAILBOX IS FULL." I WAS UNABLE TO LEAVE A MESSAGE OR SPEAK TO AN EMPLOYEE. CALLED AGAIN APRIL 11TH. THEY ARE BOGGED DOWN WITH RECALL NUMBERS. I AM NOT YET ON THE LIST. CALL AGAIN IN TWO WEEKS. CALLED AGAIN MAY 12. MAILBOX FULL. UNABLE TO LEAVE MESSAGE. COMPLAINTS TO: HTTP://WWW.SAFERCAR.GOV HTTP//:FASTECINDUSTRIAL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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