NHTSA Complaint #10588648 — 2012 DODGE RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10588648
Vehicle 2012 DODGE RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 43,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I HAD BOTH THE HIGH AND LOW BEAM ON THE PASSENGER SIDE OUT ON MAY 9TH. I TOOK IT TO THE DEALER AND TOLD THEM THAT IT SEEMED STRANGE BOTH BULBS WOULD GO OUT AT THE SAME TIME. THE DEALER PULLED THE FRONT END APART AND CHANGED BOTH BULBS ON THE PASSENGER SIDE AND TOLD ME THEY WERE BURNED OUT AND ARE NOW FIXED. MAY 10TH AT 6:30AM I GOT UP AND STARTED MY TRUCK AND ONCE AGAIN THE PASSENGER SIDE HIGH AND LOW BEAM LIGHT WAS OUT. THE DEALER TOLD ME THE TECHNICIAN ACTUALLY MADE SURE IT WAS ONLY THE BULB NO WIRING OR CONNECTION PROBLEM AND DOES NOT KNOW WHY IT IS OUT AGAIN. IT IS VERY DANGEROUS AND ALSO A VIOLATION TO BE DRIVING WITH A HEADLIGHT OUT IN THE STATE OF MARYLAND. SEVERAL OTHER PEOPLE HAVE REPORTED THIS PROBLEM WITH THE FAULTY ELECTRICAL CONNECTION TO THE HEADLIGHTS AND SOMETHING SHOULD BE DONE BEFORE THEIR IS AN ACCIDENT OR WORSE. IT IS NOW IN THE SAME DEALER AGAIN TO SEE WHAT EXCUSE OTHER THAN A BULB ISSUE THEY CAN COME UP WITH TO CHARGE ME AGAIN. I WOULD HIGHLY RECOMMEND DODGE LOOK INTO THIS AND FIX IT IMMEDIATELY. *TR

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