NHTSA Complaint #10588505 — 2012 HONDA ACCORD

I TOOK MY 2012 HONDA ACCORD VEHICLE TO BE SERVICED AT A LOCAL DEALERSHIP. THE VEHICLE IS A LEASED VEHICLE WITH 10 MONTHS LEFT ON THE LEASE AND IS STILL UNDER THE 36,000 MILE WARRANTY. THE DEALERSHIP TOLD ME MY AC CONDENSER WAS BROKEN AND IT WAS $710 TO FIX AND IS NOT COVERED BY WARRANTY. THEY SAID IT WASN'T COVERED BECAUSE A ROCK FLEW UP AND HIT THE CONDENSER, WHICH DOES NOT MAKE IT COVERED UNDER WARRANTY. I FEEL AS THOUGH THIS IS A DESIGN/MANUFACTURE AND FUNDAMENTAL FLAW IN THE VEHICLE AS IF I GET THIS FIXED, IT COULD VERY WELL HAPPEN AGAIN TOMORROW WITH WHERE THE CONDENSER IS AND HAS LIMITED PROTECTION FROM THE ROAD AND DEBRIS FLYING INTO IT. I FEEL AS IF THIS SHOULD BE COVERED UNDER WARRANTY AND FEEL THAT THERE SHOULD BE VERBIAGE IN THE CONTRACT WHEN I BOUGHT THIS CAR THAT THERE IS SIGNIFICANT CHANCE THIS SITUATION COULD HAPPEN. MINIMALLY, THERE SHOULD BE A SMALL PROTECTIVE SHIELD TO PROTECT THE CONDENSER FROM THIS HAPPENING. AS A CONSUMER, I DON'T FEEL MY RIGHTS ARE PROTECTED AND FEEL THAT HONDA SHOULD TAKE RESPONSIBILITY TO F IX THE CAR. AFTER A CONSIDERABLE AMOUNT OF RESEARCH I HAVE FOUND OUT THAT THERE HAVE BEEN A LOT OF SIMILAR CASES THROUGHOUT THE UNITED STATES. I WAS HOPING TO HAVE THE US DOT LOOK INTO THIS FURTHER FOR PERHAPS A RECALL OR A PUT A NOTICE OUT FOR CONSUMERS. *TR