NHTSA Complaint #10588455 — 2008 CHEVROLET HHR

KEPT HEARING A CLUNKING NOISE IN THE FRONT END WHEN GOING OVER SPEED BUMPS OR HITTING REGULAR BUMPS IN THE ROAD. HAVE TAKEN IT TO CHEVY MECHANICS SEVERAL TIMES, AND NO ISSUE WAS FOUND. TOOK IT IN TO AN INDEPENDENT MECHANIC FOR A TUNE UP AND HE TOLD ME THAT THE FRONT BUSHINGS WERE COMPLETELY SHOT AND IT WAS HAVING AN ADVERSE EFFECT ON MY ALIGNMENT. MECHANIC STATED THAT FOR THE BUSHINGS TO BE IN THE CONDITION THEY WERE IN, THIS HAD TO HAVE BEEN AN ONGOING PROBLEM. CHEVY NEVER DIAGNOSED THE PROBLEM AND NEVER MADE ANY SUGGESTIONS FOR REPAIRS OF THIS NATURE. VERY UPSET THAT I AM NOW OUT OF WARRANTY (MY VEHICLE WAS UNDER WARRANTY WHEN I FIRST STARTED HEARING THE NOISE) AND I AM NOW LOOKING AT A $1200 REPAIR THAT CHEVY SHOULD HAVE DIAGNOSED AND REPAIRED 4 YEARS AGO WHEN I FIRST NOTICED THE PROBLEM. THIS ON TOP OF ALL OF THE RECALLS AND OTHER ISSUES GM SEEMS TO BE HAVING, I WILL NEVER PURCHASE ANOTHER GM VEHICLE. *TR