NHTSA Complaint #10588402 — 2005 CHRYSLER PT CRUISER CONVERTIBLE

THE PROBLEM I HAVE BEEN HAVING WITH THE AIR BAG LIGHT OF MY 2005 PT CONVERTIBLE CRUISER HAS BEEN GOING ON FOR 7 YEARS AND 6 ATTEMPTS TO FIX IT. CHRYSLER CUSTOMER CARE SERVICE HAS AUTHORIZED THE NAPLETON DEALERSHIP IN LAKE PARK, FLORIDA, TO FIX THE PROBLEM WITH THE AIR BAG LIGHT TWICE: ONCE IN SEPTEMBER 2012, AND MOST RECENTLY IN MAY 2014. THE SERVICE DEPARTMENT PERFORMS THE SAME REPLACEMENT OF THE HARNESS BUCKLE APPARATUS EACH TIME, BUT THAT IS CLEARLY NOT THE UNDERLYING REASON THAT THE AIR BAG LIGHT COMES ON AFTER EVERY ATTEMPT TO FIX IT. AFTER THE FOURTH ATTEMPT TO FIX IT FAILED BY A DIFFERENT DEALERSHIP IN TALLAHASSEE, FLORIDA, IT WAS SUGGESTED THAT THE UNDERLYING PROBLEM WAS PROBABLY WITH THE ENTIRE WIRING SYSTEM OF THE CAR, BUT DURING THE 5TH AND 6TH ATTEMPTS TO REPAIR THE AIR BAG LIGHT, THE DEALERSHIP DID NOT SEEM WILLING TO LOOK INTO THIS AND ENDED DOING THE EXACT SAME REPAIR THAT HAS BEEN ATTEMPTED FOR 7 YEARS. MEANWHILE I HAVE BEEN TOLD THAT THE CAR IS NOT SAFE TO DRIVE WHEN THE AIR BAG LIGHT IS ON. *TR