NHTSA Complaint #10588227 — 2005 FORD ESCAPE

WHILE DRIVING OVER RAIL ROAD TRACKS A LOUD THUD WAS HEARD IN THE RIGHT REAR WHEEL WELL. THE FIRST ASSUMPTION WAS THE TIRE BLEW, BUT UPON INSPECTION THE TIRE WAS FINE. THE VEHICLE WAS DRIVEN FOR A FEW MORE DAYS AND THE THUD WOULD CONTINUE TO BE HEARD GETTING WORSE AND WORSE, ESPECIALLY WHEN HITTING BUMPS. THE VEHICLE WAS TAKEN TO A GOODYEAR AUTO SERVICE CENTER WHERE I WAS INFORMED THAT THE RIGHT REAR WHEEL WELL WAS SEVERELY RUSTED AND THE UPPER SHOCK MOUNT HAD SEPARATED FROM THE BODY. THE THUMPING WE HEARD WAS THE CHUNK OF METAL AND SHOCK MOUNT THAT WAS SEPARATED FROM THE BODY BUT STILL ATTACHED TO THE TOP OF THE SHOCK HITTING THE REST OF THE WHEEL WELL THAT WAS STILL THERE. THE SERVICE TECH TOLD ME THAT HE WAS VERY SURPRISED THAT THIS AREA OF THE CAR WAS RUSTED SO BADLY AND IT APPEARED THAT IT WASN'T UNDERCOATED PROPERLY TO PREVENT THE RUST. THE SERVICE TECH INFORMED ME HE COULDN'T FIX IT AND RECOMMENDED A WELDING SHOP (FRIESS WELDING). THE WELDING SHOP WAS ABLE TO CUT OUT THE RUSTED WHEEL WELL (THEY REFERRED TO IT AS A FENDER WELL, I DON'T KNOW IF THERE IS A DIFFERENCE IN THE NAME), REPAIR THE UPPER SHOCK MOUNT, PUT ON A NEW SHOCK (THE OLD SHOCK WAS BENT TO BADLY FROM WHEN IT SEPARATED FROM THE CAR), AND PROPERLY UNDERCOAT IT. THEY INFORMED ME THAT THIS WAS COMMON ON 05 AND 06 FORD ESCAPES AND THEY HAD REPAIRED QUITE A FEW FOR THE SAME THING. THEY ALSO INFORMED ME THAT FORD RECENTLY HAD A RECALL FOR 01-04 FORD ESCAPES FOR A SIMILAR ISSUE ONLY ON THE FRONT OF THE CAR. THEY THOUGHT THAT FORD SHOULD DO A RECALL ON 05-06 FOR THE BACK. I DON'T KNOW IF THIS WILL HELP TO HAVE A RECALL DONE BUT WHAT THE WELDING SHOP WAS TELLING ME SEEMS TO BE TRUE AFTER DOING SOME RESEARCH ON THE INTERNET. I WILL KEEP ALL OF MY RECEIPTS AND THE PICTURES THAT I TOOK AND HOPE A RECALL IS EVENTUALLY DONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR