NHTSA Complaint #10587868 — 2014 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10587868
Vehicle 2014 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage 50 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

DRIVING MY NEW FOCUS IS A CHALLENGE, ESPECIALLY ON THE HIGHWAY,KEEPING THE CAR IN A STRAIGHT LINE. THE CAR WANDERS IN EITHER DIRECTION, DEMANDING A CONSTANT GRIP ON THE STEERING WHEEL TO KEEP IT GOING IN A STRAIGHT LINE. WHEN THE CAR DRIFTS LEFT OR RIGHT, AND YOU SLIGHTLY STEER TO CORRECT, IT DARTS IN THE OTHER DIRECTION. THIS IS VERY SCARY DRIVING ON THE HIGHWAY ESPECIALLY WHEN THERE ARE CARS ON EITHER SIDE OF YOU. THE SERVICE DEPT AT MY DEALERSHIP CLAIMS THERE IS NOTHING WRONG. THE SALES DEPT. WANTS TO TAKE THE CAR IN FOR TRADE AT A DISCOUNT OF $3500 AND I HAVE OWNED THE CAR A MONTH! I HAVE DRIVEN 3 OTHER FOCUSES, SAME TIRES, ETC AND THEY TRACK STRAIGHT WITHOUT THE CONSTANT CORRECTION/OVERCORRECTION ISSUE. ADVICE? I SEE OTHERS HAVE EXPERIENCED THIS SAME ISSUE STRESSFUL AND UNSAFE! WHY SHOULD I LOSE THIS KIND OF MONEY, OR ACCEPT THIS ON A NEW VEHICLE, WHEN THIS IS NOT A PROBLEM I HAVE CREATED?! *TR

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